Background

P&O Ferries has a fleet of over 20 ships and operates more than 30,000 sailings a year in major routes between Britain, France, Northern Ireland, the Republic of Ireland and Belgium. P&O Ferries also manages intercontinental hubs in Zeebrugge and Europoort. In 2016 we were commissioned to conduct a materiality review to form the basis of the Corporate Social Responsibility (CSR) programme. P&O Ferries has made a commitment to Corporate Social Responsibility and aims to build the best possible business for its customers, people and communities, through working in an ever more responsible and sustainable way.

Objective

Within the CSR programme, P&O Ferries’ vision is to minimise the environmental impact of its operations by making the most of technology and being fully transparent in our reporting.

As such they needed to embed and integrate the topic of energy management within the business, ensure all staff know what they can do and demonstrate continual improvement in P&O Ferries’ environmental sustainability.

Project

Carbon Credentials supports P&O Ferries’ energy performance programme through quarterly energy and waste reporting, and engagement with site teams. We work with P&O Ferries to effectively communicate the excellent work being undertaken to minimise their environmental impact and guide site teams to resolve any challenges preventing effective energy and waste management.

Process

Yearly Initiatives
Since the beginning of 2017 we have been working with P&O Ferries to shape their yearly environmental initiatives, provide quarterly reports and support to the site teams via conference calls.

1-1 Calls
At each of the eight sites we have a programme lead, and on a quarterly basis through a 1-1 call we provide direct support to review their quarterly energy and waste reports, understand where they are against P&O Ferries’ initiatives and what they are doing to get staff engaged with environmental issues.

Conference Calls
In our quarterly conference call we then provide a summary of P&O Ferries’ environmental performance as a whole and how each site is progressing. The call provides an excellent opportunity to share best practice learnings from the 1-1 calls and to understand how this can be replicated across multiple sites.

Communications 
Progress against business initiatives is reinforced with the rest of the business through eye-catching quarterly newsletters and a 6-monthly infographic displaying key performance metrics.

Key Outcomes

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